Step 1
Ask the sender to provide you with the reference number.
Step 2
Visit one of many Moneta – MoneyGram locations and provide the reference number, also an Identification Document (ex. Identification Card, Passport or a Driving License).
Step 3
A Moneta – MoneyGram employee will register your data in the system. After that a form will be given to you to sign.


*Important: Your name on the transfer record must exactly match your name as it appears on your ID. If they do not match you be delayed or unable to pick up your funds. The Identification document must be valid and the expiration date must be later than the date of the transfer.